important news from the people at woo commerce

Important information for all WooThemes Customers

Over the past 3 days we have had a handful of reports of fraudulent activities on customer’s credit cards. We take these matters very seriously and immediately investigated each case to try and determine any pattern and the severity of any potential breach.

It must be made clear that we do not store any credit card details on our site, nor does WooCommerce, which makes this investigation that much more difficult to pin point.

Steps we’ve taken:

  • We contacted Sucuri who have conducted a code & security audit
  • We requested a full review by our host and payment gateway
  • We updated our SSL certificate
  • As a pre-cautionary measure we changed our payment gateway to a completely offsite payment method – being PayPal Express.

Sucuri discovered 3 modified files on our server pointing towards an attack. It can not be said this is the reason for any leaked credit card information, and investigations continue.

To be on the safe side we urge all customers to check their cards for any fraudulent activity and letting both us and your bank know if you discover any unusual charges.

We realise every word will be scrutinised in any official response from us, as will the timing of our communication. We apologise for any inconvenience or panic caused. Our team are working as fast as humanly possible to get to the bottom of this and we will update you with any further news as soon as we have any.

going to need a new trophy shelf

Our client is shortlisted for another award 2014 EY Entrepreneur of the Year. read all about it here